Qualité Hérault

TOURISM MISSIONS OF THE CONSULAR AGENCIES

Chamber of Commerce and Industry of Béziers-Saint-Pons

Support for the tourism industry

With over 1000 businesses dealing in accommodation, restaurants and leisure activities, a turnover of 1 billion euros and 1.5 to 2 million visitors every year, tourism is plays a very important part in the local economy of the West Hérault and the Languedoc-Roussillon in general.

In this context, the Béziers-Saint-Pons CCI advises and guides members of the tourism industry to help their development and ease the implementation of their projects. It offers them solutions for installation, management, modernisation of premises and marketing of their services. It is closely involved in making the offer professional and coherent.

With the help of its local partners and authorities, it fulfils a mission to represent the interests of businesses and focuses on structuring and promoting a wide-ranging quality tourism offer across the West Hérault.

Guidance and advice for tourism businesses

• legal information : travel and holiday sales, licensing laws, classification standards, accessibility for the disabled, HACCP standards, etc.
• information on aid schemes, help in compiling funding applications – Introducing sellers to buyers of businesses (ACT CONTACT)
• Mission to act as a watchdog for developments in tourism consumption, database management, economic climate studies
• Quality scheme : Leading the Qualité Hérault scheme, heightening awareness of national quality schemes: Qualité Tourisme, Hotelcert, Restaurateurs de France, Camping Qualité labels – environmental management (studies on solar feasibility, renewable fuels, landscape integration, etc.)
• Education: internet, foreign languages, marketing and management, hygiene and safety (HACCP) by the ICF training institute.

Representing businesses, the driving force in the development of local tourism

The CCI represents businesses :

• in departmental planning for the development of tourism.
• as a liaising agent with public authorities and institutional players to find solutions to problems in the tourism industry (e.g. tourist facilities versus coastal erosion, waste management, etc.)

The CCI promotes the businesses within its remit at trade fairs and shows, notably those in neighbouring regions (Bouches du Rhone, Massif Central, etc.)

The CCI acts as a coordinator in the promotion and marketing of the tourism offer in conjunction with its institutional partners such as OTSI, CDT, etc.

Part played in structuring and enhancing the tourism offer

In the CDAT (departmental commission for tourism development), the CCI advises on classifications and other administrative affairs, as well as on hotel sites (CDEC) which can influence the development of the tourism offer.

Alongside its institutional partners (regional council, departmental council, regional nature park, “Pays”, etc.), the CCI takes part in drafting tourism actions or projects which help to structure the area: tourism signposting along the Canal du Midi, creation of coast-hinterland links, Valros service area project.

Contacts

Eddie Muller
Tourism advisor
Tel : 04.67.80.98.52
eddie.muller@béziers.cci.fr

Marylène Avela
Head of the Development/Tourism Mission
Tel: 04.67.80.98.47

Elected member
Jean Pioch
Chairman of the Tourism Commission

Chamber of Commerce and Industry of Montpellier

The Tourism Mission of the Montpellier CCI provides support and guidance for members of the tourist industry :

Information and heightening awareness of the Quality scheme :

• "Qualité Hérault" label : Label granted by the department for tourism activities which comply with the Hérault Welcome and Authenticity charter,
• “Hotelcert” certification : national label exclusively for tourist hotels,
• “Logis de France” national label : regional management by the Logis de France Languedoc-Roussillon Association,
• “Tourisme Handicap” national label : covers 4 deficiencies : motor, visual, auditory, mental,
• “Destination Entreprises” national label : within the scope of Economic Discovery Tourism.

Constitution and follow-up of applications for subsidies for modernising/renovating premises for accommodation and restaurants.

Support for developing tourist traffic through low-cost airlines in coordination with local partners (Agglomeration, Departmental and Town councils) and the CCI/Airport services in the framework of online marketing drives or specific promotion operations.

Promotion of the area by distributing the brochures of local tourist organisations (CRT, CDT, Montpellier tourist office and labelling organisations) at the CCI/Airport reception desk.

Communication and promotion of tourism establishments on the “Totem” leaflet dispenser in the Arrivals Hall of Montpellier airport.

Organisation of training courses designed for the tourist trade (English, HACCP, Oenology, Art of Welcome, E-tourism).

Heightening awareness of sustainable development in partnership with :

• The Agglomeration and CCI Environment Mission : Glass collection in the bars/restaurants in the centre of Montpellier,
• Regional CCI and CCI Environment Mission: free analyses of power costs (solar heating) for hotels and campsites.

Contact :

Hélène JUAREZ
Tourism Mission
04.99.51.53.16
tourisme@montpellier.cci.fr
http://www.montpellier.cci.fr

Chamber of Commerce and Industry of Sète-Frontignan-Mèze

The Tourism Mission of the Sète CCI informs, guides and supports members of the tourist industry in many fields :

• Guidance and heightening of awareness of the Quality labels,
• Guidance in the constitution and follow-up of applications for modernisation grants,
• Participation in the “Cruise Club” in conjunction with the port of Sète and in partnership with the Town Council of Sète, the Hérault Department and the Languedoc-Roussillon Regional Council,
• Promotion of local tourism through the attendance of the CCI at trade fairs and shows within a radius of 400km,
• Organisation of a range of training courses specifically related to tourism in the Thau area (balneology, oenology, English, etc.),
• Participation in regional collective environmental missions (collection of used cooking fats from restaurants, etc.),

Contact :

Ingrid TREBUQUET
Tourism Mission 
Tel : 04 67 46 28 35
Fax : 04 67 18 35 41
ingrid.trebuquet@sete.cci.fr
http://www.sete.cci.fr

Hérault Chamber of Agriculture

The Hérault Chamber of Agriculture is a consular agency with a dual mission :

• Legal representation of general agricultural interests before the public authorities,
• Implementation of actions and services for farmers.

Within the scope of these 2 missions, the Chamber of Agriculture undertakes actions to develop holidays on the farm in the framework of the “Bienvenue à la Ferme” network (Welcome to the Farm).

The Chamber of Agriculture also undertakes moves to describe, identify and advertise local products and farm produce.

These are products made by the farmer members of the Bienvenue à la Ferme network, the “Tourisme Vigneron” (Wine Tourism) points on the Languedoc-Roussillon, or ones which are part of the “Vitrines des Terroirs d’Oc” operation, a showcase for local produce.

The Chamber of Agriculture supports the FARRE network (eco-friendly rational agriculture forum), rational agriculture schemes (notably Terra Vitis and Goût du Sud) and organic farming.
Within the department’s interconsular committee, the Chamber of Agriculture makes an active contribution to the development of the “Qualité Hérault” label.

Chambre d’Agriculture de l’Hérault
Maison des Agriculteurs
Mas de Saporta – Bât. A
CS 10010
34875 LATTES CEDEX
Tel.: 04 67 20 88 00
Fax: 04 67 20 88 95
contact@herault.chambagri.fr

Hérault Chamber of Trades

Information pending